Sushma V
Sushma V
"Transforming learning experiences through innovation, interactivity, and instructional excellence."
In today's tech-driven economy, organizations rely on leaders who can analyze data, interpret performance metrics, and make strategic decisions aligned with business objectives. However, internal performance reviews and stakeholder interviews revealed a critical skills gap: many leaders lacked the ability to apply data-driven logic in real-time business contexts.
This gap was directly impacting:
Revenue forecasting accuracy
Sales strategy execution
Decision-making speed and consistency
The business needed a scalable learning solution to upskill leaders in data literacy and embed analytical thinking into daily operations — without pulling them out of work for long duration.
This session was primarily designed for individuals in management or leadership roles, focusing on enhancing their decision-making capabilities through the use of data.
To address this capability gap, I designed a scenario-based, interactive e-learning module targeting current and aspiring leaders across business verticals. The objective was to enable learners to shift from intuition-led to data-driven decision making in high-pressure, real-world contexts.
The module was positioned under the Leadership Capability Development program and aligned with OKRs focused on operational excellence and strategic execution.
My process began with a clear focus on the business goal—to enable leadership professionals to make informed decisions backed by data rather than instinct. I conducted an instructional analysis to break down this goal into targeted learning objectives, ensuring each step aligned with real workplace needs.
Next, I dove into understanding the learners—their roles, prior experience with data tools, past training programs, and the impact of those initiatives. This learner analysis helped me shape relevant and realistic content that would resonate with their daily challenges.
Based on these insights, I developed a design strategy tailored to a web-based training (WBT) format. The module includes real-world scenario-based assessments that allow learners to apply their knowledge in context—bridging the gap between theory and action.
Throughout the project, I followed the ADDIE model, incorporating principles of experiential learning and adult learning theory to ensure the training was practical, engaging, and impactful.
To ensure the learning solution aligned with business goals and real learner needs, I followed a strategy grounded in Action Mapping—identifying the core performance issue and mapping out only the actions that supported measurable outcomes.
My process included:
Learner & Context Analysis
Conducted deep dives into the learners’ roles, existing knowledge, and workplace challenges to ground the learning in relevance and reality.
Storyboarding & Moodboards
Created detailed storyboards and moodboards to visualize the tone, interactivity level, and narrative voice of the module—ensuring alignment with the brand and learner expectations.
Mockups & Design Blueprints
Developed clickable mockups and interaction models to preview the learner experience and gather early stakeholder feedback before development began.
Decision-Based Design Strategy
Leveraged scenario-based learning, realistic data tasks, and branching logic to mirror high-stakes, real-time business situations.
Feedback & Iteration Loops
Each design phase included feedback from SMEs, L&D stakeholders, and pilot learners—ensuring instructional integrity and contextual relevance.
The objectives were designed using Bloom’s Taxonomy to ensure progressive cognitive engagement—from understanding to application and evaluation.
Differentiate between data-driven decision making and intuition-based approaches in business scenarios.
Identify key types of data (quantitative, qualitative, real-time) relevant to strategic decision-making.
Analyze sales performance metrics to make informed and effective business decisions.
Apply a structured approach to decision making using real-world case studies and data sets.
Evaluate the impact of data-driven strategies on business outcomes through interactive simulations.
I carefully selected and worked hands-on with the following tools to bring the learning experience to life—from concept to deployment:
Articulate Storyline 360 – For rapid e-Learning prototyping with rich interactivity
xAPI/SCORM – Enabled granular tracking and analytics in the enterprise LMS
Audacity & Canva – For professional narration, sound design, and UI/UX enhancement
LMS Deployment – Integrated with TalentLMS; designed for scalability and mobile access
Role-Relevant Scenarios: Tailored for leadership roles in Sales, Ops, Product, and Business Analytics
Timed Decision Nodes: Mimic executive urgency and decision accountability
Data-Backed Simulations: Learners interact with KPIs, dashboards, and projections
Performance Feedback: Real-time impact analysis based on decisions taken
Fully Responsive: Compatible with desktop and mobile for anytime learning
25% reduction in decision-making errors in leadership simulations post-training
42% increase in data literacy scores, measured via pre & post assessments
Improved strategic alignment in leader action plans (as reported by functional heads)
Reduced L&D delivery costs by transitioning from live workshops to digital, scalable learning
This module is now part of the organization's core leadership development pathway and supports multiple L&D OKRs:
Enabling data-driven culture
Driving operational efficiency
Strengthening leadership pipeline readiness
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